3CX is a software-based system, founded in 2005, that offers unified communications solutions for businesses of all sizes.
As a 3CX partner, we can offer our clients innovative VoIP and unified communications platform to deliver seamless, feature-rich communication experiences to our clients. This means we can provide scalable and flexible solutions tailored to the unique needs of businesses, whether you're small enterprises or large corporations.
With 3CX, we empower our clients with advanced voice and video communication, integrated messaging, and efficient collaboration tools, ensuring they stay ahead in the fast-paced world of modern business communication. Together with 3CX, we are committed to transforming the way organisations connect, communicate, and collaborate, driving productivity and success.
3CX offers a comprehensive set of unified communications features, including video conferencing, chat, presence information, voicemail-to-email, and more.
3CX provides mobile apps for iOS and Android devices, allowing users to stay connected and access their office phone system while on the go which also makes it easier for employees to collaborate and communicate effectively within the organization. This feature is particularly useful for remote workers and employees who need to be reachable regardless of their location.
Compared to traditional hardware-based PBX systems, 3CX is often considered more cost-effective. It eliminates the need for expensive physical hardware and reduces phone bills through VoIP, which can be especially beneficial for businesses with a high volume of calls.
3CX can be integrated with a wide range of third-party applications and services, including popular customer relationship management (CRM) software, such as Salesforce and Microsoft Dynamics, as well as various productivity and collaboration tools. If you are considering integrating 3CX with other cloud-based services or applications (e.g., CRM, collaboration tools), you should verify compatibility and explore any available connectors or APIs to facilitate these integrations.
Security features like firewall and anti-fraud protection are built into 3CX to help safeguard the phone system from potential threats and unauthorized access. Security is paramount when hosting a VoIP system like 3CX in the cloud. You should configure appropriate firewall rules, encryption, and access controls to protect your system and communications. Additionally, consider compliance requirements for data privacy and security that may apply to your business.
Reliable and high-quality network connectivity is crucial for the smooth operation of a cloud-hosted 3CX system. Ensure that your internet connection has sufficient bandwidth and low latency for voice and video communications.
3CX provides various support options, including documentation, forums, and premium support plans to assist users with any issues they may encounter.
3CX offers both on-premises and cloud-hosted solutions, giving businesses flexibility in choosing the deployment method that best suits their needs and infrastructure. It has gained popularity as a cost-effective and feature-rich alternative to traditional PBX systems, particularly for organizations seeking to modernize their communication infrastructure and embrace unified communications.
Start getting your 3CX communications platform setup today via our team at Zeus Cloud, so that you and your team can communicate more effectively from anywhere at any time.